At Instant Greenhouses we are dedicated to providing you with top quality service. If you have any questions or concerns, please feel free to e-mail us at customersupport@instantgreenhouses.com 

• We ship free to the United States, (48 contiguous states).
• We ship via UPS Ground
• All shipping addresses must be actual street addresses.
• All product prices include shipping
• Products are shipped, via UPS ground, from Mt Morris, Michigan 48458

If you wish to return a product which you feel is defective please contact FlowerHouse directly.

Products which are not defective may be returned for 30 days from date of purchase. They must be returned unused, in new condition and in the original packaging. You pay return shipping. The product cost will be refunded minus a 15% re-stocking fee.

For returns of non defective products, please e-mail us at customersupport@instantgreenhouses.com with the following information:

• Product name & number
• Date of purchase
• Reason for return
• your name & address
• What would you like us to do?

Products returned without prior authorization will be refused.

If you receive a product which has been damaged in shipping, please save all the packaging and contact us immediately.

You may click the "Order Tracking" button at the top of any page to see the status of your order. We will e-mail you the tracking number as soon as it is available. If you have any questions regarding your order, please contact us at customersupport@instantgreenhouses.com